ARTICLE 1 – PURPOSE AND SCOPE
World Work, operated by World Work S.R.L., located at 1500 Halle (Belgium) Zomerlaan 24/A and registered with the Crossroads Bank for Enterprises under number 10157000361, is governed by these Terms and Conditions (hereinafter referred to as the ToS), which define the contractual relationship between World Work and the users of the platform. For any questions, we can be contacted via email at contact@wordworkteam.com.
World Work is an innovative digital platform designed to facilitate connections between B2B users (businesses) and B2C users (consumers) with B2B service providers in various sectors (legal, medical, real estate, etc.). Our mission is to provide access to a wide range of professional services tailored to users’ needs.
As a matchmaking platform, World Work offers an online space where B2B service providers can list their services, and users can browse and subscribe to them. While World Work handles secure payments, its role is strictly limited to that of a facilitator. Service agreements are concluded directly between the users and the service providers.
By using World Work, you agree to these ToS and acknowledge that you understand World Work’s role as described above. These ToS take precedence over any other agreement unless expressly stated otherwise in writing by World Work. World Work reserves the right to modify the ToS at any time, with the applicable conditions being those in effect at the time the user account was created.
The full text of the ToS is available, downloadable, and printable via our website.
ARTICLE 2 – DEFINITIONS
The following terms are defined as follows:
· B2B users: Businesses using the platform to access services provided by other businesses or service providers.
· B2C users: Individual consumers using the platform for personal services.
· Service providers: Companies offering professional services (legal, medical, real estate, etc.) to businesses or consumers via the platform.
ARTICLE 3 – ACCESS AND REGISTRATION
Legal Capacity
Users must be at least 18 years old and have the legal capacity to access, use, or create an account on World Work. By accessing or using World Work, users certify that they are at least 18 years old and have the legal capacity to enter into a contract.
Service Provider Account
B2B service providers must create an account to access and use World Work’s services by following the registration procedure on the website. The creation of a service provider account requires the following information:
· Username;
· Last name;
· First name;
· Email;
· Date of birth;
· Telephone;
· Location;
· Gender;
· VAT number (for companies);
· A password specifically created to access the account.
User Account
Users (B2B or B2C) must create an account to access and use World Work’s services. The creation of a user account requires the following information:
· Username;
· Last name;
· First name;
· Email;
· Date of birth;
· Telephone;
· Location;
· Gender;
· VAT number (for companies);
· A password specifically created to access the account.
ARTICLE 4 – USER OBLIGATIONS
General Obligations
B2B and B2C users agree to:
· Use the platform in a legal and compliant manner, respecting these ToS;
· Keep their account information up to date, including contact and payment details.
Specific Obligations for B2B Service Providers
B2B service providers agree to:
· Ensure that the services offered comply with all applicable laws and regulations, including consumer protection laws where applicable;
· Guarantee that the services provided do not infringe on any third-party intellectual property rights;
· Assume full legal responsibility for the services they provide through the platform.
ARTICLE 5 – ACCOUNT DELETION
Deletion by the User
The user may permanently delete their account at any time, without any formal procedure. All account information will be fully and permanently deleted in a timely manner.
Deletion by World Work
World Work reserves the right to delete a user’s account—at its discretion and without prior notice—in the event of a violation of the obligations contained in these ToS. Once the account is deleted, an email will be sent to the user. The deletion of the account does not prevent World Work from pursuing legal action if necessary.
ARTICLE 6 – FEES AND PAYMENTS
Payments to World Work by B2B Service Providers
· Platform subscription fees: B2B service providers must pay an annual/monthly subscription fee at the moment of registration on the platform.
· Commissions: A commission is applied to each transaction and is automatically deducted at the time of the transaction.
· Additional fees: Other fees may apply based on services used and are charged instantly upon service use.
Payments from Clients to B2B Service Providers
· Instant payments: Payments from clients to B2B service providers are made at the moment of the service request and processed instantly.
· Service provider terms: Service terms (e.g., refund policies, service delivery) are governed by the B2B service providers’ conditions. World Work is not responsible for these terms.
ARTICLE 7 – LIMITATION OF LIABILITY
Platform Operation
World Work does not guarantee uninterrupted or permanent access to the platform. We are not liable for service interruptions, whether for maintenance or due to unforeseen circumstances. World Work cannot be held liable for damages resulting from the use or unavailability of the platform, including data loss.
Responsibility for Connections
World Work does not guarantee that service providers will find clients for their services or that clients will book the services offered. As an intermediary, World Work’s liability does not extend to the success of connections or bookings.
User Content and Information
World Work is not responsible for incomplete or incorrect information provided by users or service providers. Users are responsible for verifying the accuracy of the information and services provided.
User Relationships
Users are solely responsible for the relationships, whether contractual or otherwise, that develop between them via the platform. World Work is not a party to any contracts formed between users and cannot be held liable for any breach or improper execution of these contracts, nor for any direct or indirect, material or immaterial damages arising from user relationships.
ARTICLE 8 — PROHIBITION OF CHILD SEXUAL ABUSE AND EXPLOITATION (CSAE)
World Work enforces a strict zero-tolerance policy regarding child sexual abuse and exploitation (CSAE).
All users and service providers are strictly prohibited from:
Using the platform to share, disseminate, request, offer, or engage in any content or services related to child sexual abuse or exploitation in any form.
Engaging in any communication or behavior that may directly or indirectly facilitate, encourage, or condone child sexual exploitation or abuse.
Violating any applicable laws or regulations related to child protection and CSAE.
Any breach of this clause will result in immediate and permanent account termination, and, where applicable, will be reported to competent law enforcement authorities.
World Work reserves the right to cooperate fully with legal authorities, provide any required user data, and take all necessary measures to ensure the platform is free from such illicit and criminal activities.
By agreeing to these Terms and Conditions, all users and service providers acknowledge and accept this strict prohibition.
ARTICLE 9 – INTELLECTUAL PROPERTY RIGHTS
B2B service providers retain the intellectual property rights to the content and services they upload to the platform but grant World Work a non-exclusive, worldwide, royalty-free license to use, display, and distribute their content as necessary for the platform’s operations.
All content on the platform, including text, images, logos, and videos, remains the exclusive property of World Work or its partners, protected by intellectual property laws.
ARTICLE 10 – DATA PROTECTION AND PRIVACY
World Work as a Data Processor
For services provided by B2B service providers through the platform, World Work acts as a data processor and processes personal data under the instructions of the service providers. The service providers are the data controllers responsible for the data related to their clients. World Work is committed to following the service providers’ instructions and ensuring the security of the data. For more information, please refer to the service provider’s Privacy Policy.
World Work as a Data Controller
World Work acts as a data controller for the personal data collected and used in the management of user accounts, the operation of the platform, and any marketing or communication activities conducted directly by World Work. For more information, please refer to our Privacy Policy at the following link: [insert link].
ARTICLE 11 – FORCE MAJEURE
Exemption in Case of Force Majeure
World Work shall not be held liable for any delay or failure in the performance of its obligations if such delays or failures are caused by events or circumstances beyond its reasonable control. These events include, but are not limited to, force majeure situations such as earthquakes, floods, labor disputes involving third parties, restrictions imposed by public authorities, power outages, explosions, civil disturbances, acts of vandalism, riots, wars, and other similar events.
Efforts to Minimize Damage
In the event of a force majeure situation, World Work commits to making all reasonable efforts to minimize the impacts and damages resulting from such events. We aim to resume our normal operations and services as soon as possible after the resolution of these situations.
ARTICLE 12 – TERMINATION
Users and service providers may terminate their contractual relationship with World Work in accordance with the termination terms set forth in these ToS. Upon termination, B2B service providers must cease offering services on the platform, and their content may be deleted as per the platform’s policies.
ARTICLE 13 – GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by Belgian law. Any dispute regarding their interpretation and/or execution shall fall under the jurisdiction of the Belgian courts.
ARTICLE 14 – FINAL PROVISIONS
World Work reserves the right to modify these ToS at any time. Users and service providers will be notified of any substantial changes, and continued use of the platform after notification of changes constitutes acceptance of the updated terms.
The fact that World Work does not invoke one of the provisions of these Terms and Conditions at a given time shall not be interpreted as a waiver of its right to invoke the same provision at a later date.
The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity of the remaining provisions, which shall remain fully enforceable.
